Autism Speaks Community Portal
Genospace built a community portal for Autism Speaks families with gene sequencing in early 2017 and I was the lead designer. These families have genetic data but have no way to make use of it, so we built a portal where families can read more about their genetic mutations and learn about genes that are commonly associated with autism. They can discover and connect with other families who have the same gene mutations and share stories through the portal's messaging system. Families can also take part in public discussions about autism related topics.
We started with the requirement of showing the families their gene info, but then we dissected and understand the user needs and the project evolved into a social community portal. I worked together with the Genospace product team to create workflows, then created mockups that were iterated to meet the user needs. I worked together with our project manager to iterate the designs with the customer and to update them on the project progress on a weekly basis.
Once the design began to reach a final state, I tested the platform with real families by watching them use it without guidance and then having them complete key tasks. Iteration and more testing occurred a few more time before it was ready for development.
I created spec documents and annotations for the engineering team to ensure the platform was executed the way it was designed. After the initial release of the portal was built, I continued to do moderated testing with families for feedback for future iterations.